PAYMENT POLICY

Effective Date: February 20, 2025

At GLAMORCITE, we strive to provide a secure, convenient, and seamless payment experience for all our customers. This Payment Policy outlines the payment methods we accept, payment processing details, and other essential information for purchasing products from our website glamorcite.com. By placing an order with us, you agree to the following terms.

1. Accepted Payment Methods

We accept the following payment methods for all orders:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Installment Payments: Klarna (subject to approval)
  • Gift Cards & Store Credit: GLAMORCITE gift cards and store credit balances

All transactions are processed securely through SSL encryption, and we use trusted third-party payment processors to handle your financial information safely.

2. Currency & Payment Processing

  • All prices are displayed in USD ($).
  • Payments must be made in full at the time of purchase.
  • GLAMORCITE does not accept cash, checks, or wire transfers for online orders.
  • When placing an order, you authorize GLAMORCITE to charge the payment method you selected for the total order amount, including applicable taxes, shipping fees, and any additional charges.

3. Payment Security & Fraud Prevention

  • We use SSL encryption and secure payment gateways to protect your payment information and ensure your personal details are kept private.
  • Your sensitive payment details are not stored on our servers, and all transactions are processed securely through third-party payment providers.
  • For your protection, we may request additional verification for certain orders, particularly high-value transactions, to prevent fraud.
  • GLAMORCITE is not responsible for fees or charges related to fraudulent transactions or chargebacks.

4. Klarna Installment Payments

For eligible customers, GLAMORCITE offers the option to use Klarna for installment payments.

  • Eligibility: Klarna’s installment plans are subject to approval during checkout.
  • Payment Plan: Klarna offers flexible interest-free payment plans or longer-term payment options, depending on the value of your order and your location.
  • Late Payments: Klarna may charge fees for late payments. GLAMORCITE is not responsible for any fees imposed by Klarna.

For more information, visit Klarna’s website or contact Klarna customer service.

5. Order Confirmation & Payment Authorization

  • Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
  • Your order will be processed and shipped after payment authorization is completed.
  • If payment authorization fails, we will notify you immediately, and your order will not be processed until the issue is resolved.

6. Declined Payments & Payment Issues

If your payment is declined, please check the following:

  • Ensure that your card details are correct (e.g., CVV, expiration date, billing address).
  • Verify that there are sufficient funds or credit available in your account.
  • Contact your bank or payment provider to ensure that there are no restrictions on your account or payment method.
  • Try using a different payment method if the issue persists.

If you continue to experience payment issues, please contact our customer service team at info@glamorcite.com or call (305) 872-0482 for further assistance.

7. Order Modifications & Cancellations

  • Orders can only be modified or canceled within 12 hours of placing the order.
  • Once an order has been processed or shipped, it cannot be modified or canceled.
  • If you wish to make changes to your order, please contact us immediately at info@glamorcite.com.

8. Refunds & Cancellations

  • Refunds will be processed to the original payment method within 7-10 business days after we receive and process your returned item or canceled order.
  • Shipping fees are non-refundable, unless the item is defective or incorrect.
  • If you have not received your refund after 10 business days, please contact your bank or payment provider to inquire about the refund status.

9. Sales Tax & Additional Fees

  • Sales tax will be applied to orders based on your shipping address and local tax regulations.
  • International customers are responsible for paying customs duties, VAT, and import taxes that are applicable in their respective countries. These fees are not included in the total price and will be charged upon delivery.

10. Contact Us

If you have any questions or need assistance with payments or any payment-related issues, please contact us:

📞 Hotline: (305) 872-0482
📍 Address: 27382 Saint Martin Ln, Summerland Key, Florida
📧 Email: info@glamorcite.com